Returns & Exchanges

At Access Denied, we stand by the quality of our high-performance hardware and electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log in to your Access Denied account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a valid return processing.

3

Ship the Item

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Inspection and Refund

Once our technical team inspects the hardware for integrity, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing